Voice Channels · Voice AiMor

Every call, incoming and outgoing, handled by your assistant

The AI assistant answers incoming calls, makes outbound calls, answers questions, and routes to the right person when needed.

Every call is recorded and transcribed

Listen to the call, read the transcript; see how each call ended on one screen.

Call Records · OptiMorSample data

Call Records 12

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James CarterResolved

Health Support Assistant · 2 July 2026 · 1:35

1x1.5x2x

0:00 / 1:35

0:00

Hello, welcome to the OptiMor Health Support Line. How can I help you?

0:04

Hello, I would like to cancel my appointment tomorrow.

0:09

Of course, let me help you right away. May I have your appointment number or your identity number?

0:15

12345678901

0:19

Thank you. I am finding your record, one moment please.

0:23

All right, I am waiting.

0:26

I have cancelled your internal medicine appointment at 14:00 tomorrow. Would you like to book a new one?

Answers incoming calls

The assistant answers the call, greets the caller, and understands the request.

Makes outbound calls

Your assistant calls on your behalf, handling notifications, reminders and follow-ups.

Runs sales calls

It presents your products and services, then hands interested customers to your team.

Creates appointments

It books appointments during the call, confirms them and sends reminders.

Answers questions

Produces instant answers to common questions in a natural voice.

Routes to the right person

Transfers the call to the relevant team or person when needed.

Call recording

Calls are recorded so you can listen later. Every call feeds the reports, so you can see peak hours and common topics.

Call transcript

A written summary of each call is kept in the panel.

Analytics reports

Track call volume and topic breakdown with reports.

The voice assistant at work

Peak call hours

The line is never busy

Every call is answered even at peak hours; the assistant offers a suitable time, confirms it, and sends a reminder.

Routine questions

Call volume does not overwhelm the team

Routine questions are answered by the assistant; the team focuses only on special cases.

Voice AiMor

For voice communication only.

$500/mo and up

varies with your quota

Voice assistantIncoming call answeringCall recording and transcriptAnalytics reports

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