Text Channels · Text AiMor

Every written message in one panel

Messages from WhatsApp, Instagram, web chat, and Messenger gather in one inbox; your assistant answers them all on the same screen.

Conversations on the record

If the assistant cannot resolve it, it hands the conversation off to your team.

Chat History · OptiMorSample data
Agency A
Sample Municipality
AW
Chat History
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Ryan Mitchell
Web Chat · 7 July 2026
Transferred to Operator
I cannot sign in to the e-invoice system, I forgot my password.
14:20
Hello, let me help you. I can send a password reset link to your registered e-mail address. Do you confirm?
Yes, please send it.
I have sent the link. You can set a new password by following the steps in your e-mail.
The link did not arrive, I also checked the spam folder.
I am transferring your request to an operator; they will get back to you shortly.
This conversation has ended. The history is read only.

Messaging & Social

Conversations from your website, WhatsApp, and social media, all in one inbox.

Web Chat

Instantly greets visitors on your site and answers their questions.

A visitor asks about a product price; the assistant answers in seconds and routes to sales if needed.
WhatsApp

Answers from the channel your customers use most, all in one panel.

A "where is my order?" message comes in; the assistant finds the status and answers automatically.
Instagram

Brings DMs and comments into your inbox and answers them all from one screen.

A question under a post turns into a DM; the assistant answers, and the team steps in only when needed.
Messenger

Gathers Facebook messages in the same inbox.

A message to your page lands in the panel; the assistant greets and classifies the topic.

E-commerce & Marketplace

Included in Text AiMor

Shipping, return, and product questions from your marketplace stores also gather in the same text inbox and are answered automatically.

Trendyol

Brings product and order questions into your inbox and answers automatically.

Hepsiburada

Gathers customer messages in one panel.

Amazon

Manages order and return requests with the assistant.

Ticimax

Routes store questions to your inbox.

Shopify

Answers store messages with the assistant.

İkas

Brings e-commerce questions into your inbox.

What you gain in written communication

A single inbox

All four channels on one screen; no switching tabs.

AI text assistant

The assistant handles common questions and brings in your team only when needed.

Analytics reports

How many messages came from each channel, how fast they were answered, how many the assistant resolved; all in the reports.

Text AiMor

For written communication only.

$60/mo and up
varies with your quota
All text channelsAI text assistantAnalytics reportsEmail support
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