They write. They call. They ask.
OptiMor answers.

It brings every message and call from your customers, written or spoken, into one panel. The AI assistant understands the request, answers it, and, when needed, hands it off to the right person on your team; on the voice side it also makes outbound calls. You no longer jump between separate apps and panels.

Text Channels (Text AiMor) manage WhatsApp, Instagram, web chat, Messenger, and marketplace messages. Voice Channels (Voice AiMor) answer incoming calls and make outbound calls. If your customers mostly write, choose text; if they mostly call, choose voice; if both are busy, Complete AiMor brings the two together in one plan.

Connecting your channels takes a few minutes. Once you have tuned the assistant to your business, you can go live the same day.

No. Connecting channels and configuring the assistant are done through the panel, without writing code. You do not need to set up a server or build software.

Yes, you can keep your existing numbers. The number your customers know does not change; only the way you manage those messages and calls does.

You upload your documents, common questions, and preferred tone to the knowledge base; the assistant produces its answers from this content and stays current as you update it.

It hands the conversation off to your team. During the handoff, the full message history appears on your team’s screen, so the customer does not have to explain again.

The assistant produces answers only from the information you upload; it does not invent information on its own. On topics it is unsure of or that are sensitive, it hands off to your team instead of answering automatically. You decide which topics it hands off.

The assistant introduces itself; it does not hide. What matters in the experience is not who they are talking to, but that the issue is resolved quickly and correctly.

Yes. You can choose a formal or friendly tone and set the phrases you want it to use. The assistant speaks in your brand’s language.

Yes, the assistant is on 24/7. Messages and calls that come in after hours are not left unanswered; the conversations your team needs to see are ready by morning.

Your assistant works in every language. Whatever language your customer writes or speaks in, the assistant replies in that same language.

On paid plans you can create unlimited assistants. You can set up separate assistants for different channels, departments or services, each with its own knowledge and tone. The trial plan includes one assistant.